Shipping policy
Shipping Policy
Processing Time All products are made to order. Please allow 2–7 business days for production before your order is dispatched.
Delivery Times
- United Kingdom: 3–5 business days after dispatch
- Europe: 5–10 business days after dispatch
- USA & Canada: 5–10 business days after dispatch
- Rest of World: 10–20 business days after dispatch
Delivery times are estimates and may vary due to carrier delays, customs, or peak periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order has been dispatched, you'll receive a tracking number via email so you can follow your parcel's journey.
Customs & Duties International orders may be subject to customs fees or import duties, which are the responsibility of the customer.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at hello@mamiverse.co.uk and we'll investigate with the carrier.